Product families: one model in several colours or sizes

Link separate products into a family, so the customer switches between them on the product page.

In the admin Catalog → Product families

  1. Create the family

    In Catalog → Product families click add. Enter a title and, if you like, a category, a manufacturer and a description for the family.

  2. Add the products

    Under Products in the family, search for the products and add them. A product can be in one family only; adding it here moves it from its current family.

  3. Or pick the family from the product

    When you add or edit a product, choose its family in the Product family field on the General tab.

  4. See it in the store

    On the product page every product of the family shows as a small picture with its name, under Choose a variant. Products that are out of stock are greyed out.

  5. Switch it on or off

    Make the family inactive to stop showing the variants without changing the products.

Tip: Use a family when the variants need their own price, stock, pictures and SKU. For a simple choice such as size with the same picture, options on one product are enough.

Tip: When you delete a family you choose whether the products stay, without a family, or are deleted with it.

Tip: A family synchronized with Cin7 gets its title and descriptions in the main language from Cin7.

Still stuck? Write to us with the address of your store and we will help.

Contact support